FAQs – Speakeasy Distillers

FAQ

How soon will I get my order?

Domestic Orders:

Orders for items that are in stock ship within two business days via standard ground shipping - USPS, UPS, FedEx. Standard shipping takes 3-5 business days depending on location.

International Orders:

We ship internationally, please contact us for details.

Please note:

If your order has more than one item, it will likely ship in separate packages and may be delivered a couple of days apart.

If a high demand item has a longer lead time, it will be specified in the product description page.

We stand by our 100% satisfaction policy no matter what.

What is the warranty?

Lifetime warranty on all Speakeasy stainless steel equipment purchased directly from us.

What is the refund policy?

Full refund within 60 days of purchase. If you don't love it - we'll take it back, no questions asked.

What about privacy?

We do not disclose any customer information to any third party. Period.

Can I pay with a Visa gift card?

Yes, we accept pre-paid gift cards Vanilla eGift Visa

WHAT HEATING SOURCE to use, WHAT ABOUT INDUCTION cooktops?

Our distillers are compatible with any heating source, and...

Uniquely compatible with Induction cooktops!

Unlike competition, our stills truly work with induction cooktops. How do we achieve this? The bottoms of the distillers are engineered with a magnetic layer.

Why use induction?

Easy and precise control. No open flame. Efficient.

WATER PUMPS, Valves, THERMOMETERS, ETC.?

Here is a list of accessories that our customers often ask about (valves/thermometers are included with the distillers).

Please note - we are not the seller of these items.

1. Water pump for the condenser - here.

2. Variety of 1/2 NPT valves & spigots

3. Variety of thermometers (for analog - the thread is 1/2 NPT; for digital - most cooking thermometers will fit, the digital thermometer valve is adjustable for diameter of the probe)

4. Induction cooktops - here

COMPATIBLE WITH A REFLUX COLUMN?

Yes, the 'pro' model has a 1.5in tri-clamp connection so it is modular - the top section could be switched to a column or other setup.

I am interested in finding out more about distillation for purely educational purposes, where would I start?

There are lots of resources on the internet covering distillation subject matter from all angles – Google and YouTube are probably the best places to start. Some examples include popular channels covering distilling from many angles – George at Barley and Hops Brewing and Jesse at Still It